Legal terms behind your account and wallet records
Our Legal position is simple: the account details you submit must be accurate, your phone verification must be completed before account access, and your use of the lobby must follow the terms displayed for your region. We record transaction references so we can match a DANA,
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OVO, GoPay or QRIS payment to the correct account and investigate a status question. Bank transfer and virtual account records may require the reference shown at checkout. Access depends on local law; where local law permits, our services are presented for eligible Indonesian account holders. We
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may restrict or pause access when account details conflict, a payment cannot be matched, or a legal request requires action. The current wording on the account page controls if a policy is updated.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.